MAD HOUSE CLOTHING currently ships to customers within the United Kingdom. We're focused on delivering the best possible experience to our UK customers before expanding further.

MAD HOUSE CLOTHING uses a print-on-demand fulfilment model through Printify. This means your item is produced after your order is placed rather than being mass-produced and stored in large quantities.

Because our products are made to order, your order goes through production before being shipped. Production times can vary depending on the product and fulfilment provider. Once your order has shipped, delivery time will depend on the shipping service used. You'll receive tracking information when available so you can follow your order.

Once your order has been shipped and tracking is available, you'll receive tracking information that allows you to follow its progress. Some orders may arrive in separate shipments if different fulfilment providers are involved.

Contact us as soon as possible if you need to change or cancel an order. Because our products are made to order, changes or cancellations may only be possible before the order enters production. Once production has started, we cannot guarantee that your order can be changed or cancelled.

Our products are made to order specifically for each purchase. Because of this, we generally cannot accept returns or exchanges simply because you've changed your mind or selected the wrong size or colour. Please check the product information and size guide carefully before ordering.

Because each product is made to order, exchanges for a different size or colour are generally not available when the item was produced correctly as ordered. We strongly recommend checking the size guide before placing your order.

If your item arrives damaged, defective or with a manufacturing error, please contact MAD HOUSE CLOTHING as soon as possible. Issues should be reported within 30 days of delivery. Please include your order details and clear photos showing the problem. Eligible issues may qualify for a replacement or refund in accordance with our fulfilment provider's policy. You generally won't need to return a damaged product while the issue is being reviewed.

If you receive an incorrect item, contact us with your order details and clear photos of what you received. We'll review the issue and work with our fulfilment provider to arrange an appropriate resolution where eligible.

Contact us immediately if you notice an error in your delivery address. Address changes may be possible before or during the early stages of fulfilment, but they cannot be guaranteed once production or shipping has progressed. Customers are responsible for checking that their delivery information is correct before completing an order.

Some products may be fulfilled by different production partners. If your order contains multiple items, they may occasionally be produced and shipped separately and therefore arrive at different times.

Please check the size guide provided on the relevant product page before ordering. Measurements can vary between products, so don't assume the same size will fit identically across every item.

Always follow the care instructions provided for your specific garment. Proper washing and care will help maintain the garment and printed design for longer.

Not currently. MAD HOUSE CLOTHING is currently focused on shipping within the United Kingdom. Follow MAD HOUSE for future updates as we expand.